01 · MACHINE ISSUE
Tell us where and what.
Have the location address, machine ID if visible, and a short description ready. Mention any error message and when the issue began.
ALREADY A CUSTOMER?
Let’s get it
sorted out.
A machine issue, a missed item, or a question about a purchase? Call JVS with the details below.
02 · REFUND REQUEST
Have the purchase details.
Tell us the location, date, approximate time, product, amount, payment method, and what happened. JVS will review the transaction and explain the next step.
Do not share a full card number, PIN, or security code.
03 · PRODUCT REQUEST
Help shape the selection.
Ask about an empty selection or a product preference. Availability and any school or location rules determine what can be stocked.
What to expect.
Call with the details of the issue so we can help you find the next step. Your location agreement confirms the service arrangements and any response commitments.
For a failed purchase or an incorrect charge, have the location, date, and amount ready. We’ll review the transaction with you. Your payment provider can also explain any pending authorization on your account.
Read service terms ↗LET’S MAKE SOMETHING GOOD HAPPEN
Let’s get it
sorted out.
Report a machine issue, request a restock, or tell us about a purchase.
(281) 830-5548 ↗C&A Johnson Vending Services5730 Royalton, Suite H
Houston, TX
Serving Houston schools, workplaces,
and community spaces.
LET’S TALK
Call Johnson Vending Services.
For vending, machine quotes, service, or support, speak with our team.